ABOUT ME
Lead UX Designer with 11+ years of overall design experience, including 8+ years focused on end-to-end Product Design across B2B SaaS, B2C products, and complex enterprise applications, with experience spanning financial services, mortgage servicing, Big Data, customer 360 and insurance. Experienced in translating business requirements into clear user flows, interaction models, wireframes, prototypes and scalable UI solutions, working closely with Product, Business, Engineering and QA teams. Strong in enterprise workflows, information architecture, usability improvement and product thinking, with a growing focus on Al Product Design, Human-Al Interaction and Agentic UX. Promoted to Technical Lead in 2025 while continuing to lead UX responsibilities.
Product & Domain Expertise
Mortgage Servicing Products
Big Data & Customer 360 Products
Banking & Financial Services Products
B2B SaaS & B2B Digital Products
Insurance & Customer Enrollment Products
Enterprise Applications & Complex Workflows
Product Discovery & Requirements Analysis
Data Intensive & AI-Driven Products
Core Skillls
Product Design
UX Design
Interaction Design
Information Architecture
User Flows & Workflow Design
Wireframing
Prototyping
Design Systems
Al Product Design
Agentic UX & Human-Al Interaction
Design-to-Code Workflows
Data Visualization
UX Strategy & Product Thinking
UX Audits & Usability Evaluation
Cross-Functional Team Collaboration
UX Delivery & Design Handoff
Work Experience
Technical Lead -
UX Design
Techstar Group, Chennai
Sep 2022 - Present
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Previous Title: Senior UX Designer (2022–2024)
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Client Engagement: Mr. Cooper / Rocket / Sagent, Chennai.
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Designed UX solutions for approximately 200 UX requests, enhancements and product initiatives across the CMOD enterprise platform.
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Collaborated with Product Owners, Business Analysts, Engineering and QA teams to understand requirements and translate them into user flows, wireframes, prototypes and UI solutions.
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Worked across 40+ business modules spanning Evaluation, Loss Mitigation, Repayment, Boarding, Account Services, Administration, SMDU, VASP, Support Administration and Freddie Resolve.
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Led UX design for complex, workflow-driven enterprise experiences, balancing business rules, user needs, and technical constraints.
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Created the CMOD Design System and established reusable UI patterns and design guidelines.
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Conducted a comprehensive UX Audit, documented findings and created UX solutions for identified usability issues.
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Participated in requirement analysis, process flow discussions, UX discussions, design reviews and approval discussions with Product Owners, Product Managers and stakeholders.
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Contributed to UX stories and PBI creation in Microsoft Azure DevOps (ADO).
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Supported Development and QA teams with UX clarifications and design handoff throughout implementation.
UI/UX Designer
BDIPlus, Bengaluru
Sep 2019 - Aug 2022
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Worked on OneDataPlus, a Big Data product with 360-customer data, and Afficiency, an insurance product for customer enrollment.
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Designed user flows, wireframes, prototypes and high-fidelity interfaces for Big Data and Insurance products.
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Collaborated with Product Managers, Business Analysts and development teams to translate requirements into user-friendly product experiences.
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Designed dashboards and data visualization solutions for enterprise applications.
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Created UI guidelines and visual assets to support product development.
Senior Designer
KWINK Digital, Chennai
Nov 2016 - Aug 2019
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Designed websites, social media creatives, advertisements and digital marketing assets.
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Created static and animated graphics, website assets and campaign designs.
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Performed usability and cross-browser testing for web experiences.
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Contributed to creative concepts, branding and product photography.
Junior Designer
Eventus Software Services, Chennai
Jan 2016 - Nov 2016
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Created interactive wireframes and prototypes using Axure RP.
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Designed WordPress websites, landing pages, banners, emailers and web advertisements.
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Worked on page structure, navigation, visual hierarchy and basic interaction patterns.
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Collaborated with developers to refine designs and support implementation.
Assistant Programmer (Contract)
National Informatics Centre, Govt. of India, Chennai
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Designed UI layouts for a map-based application supporting road infrastructure visualization for Tamil Nadu
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Supported the design and development of web-based application interfaces and visual elements.
Feb 2015 - Jul 2015
Education
Master of Computer Applications (MCA)
2010 - 2013
Nehru Institute of Information Technology & Management, Coimbatore
Bachelor of Computer Applications (BCA)
2007 - 2010
VHNSN College of Arts & Science, Virudhunagar
Tools
Figma
Figma MCP
VS Code
Claude
Azure DevOps
FigJam
Miro
OpenAI Codex
Axure RP
Adobe Photoshop
Figma Make
Adobe XD
ChatGPT
Figma Make
Adobe Illustrator
AI PRODUCT DESIGN EXPLORATION
Agentic UX & Workflows
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Hands-on exploration of how AI can support the product design workflow, including design-to-code exploration with Figma MCP, OpenAI Codex and VS Code.
MOVA
AI-Agentic Fintech Concept
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Self-initiated concept where I explored how Al could simplify personal finance across multiple banks and financial products through recommendations and smart automation.
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Explored Al-driven user interactions and decision support, with a focus on keeping the experience clear and user-controlled.
CERTIFICATIONS
AI For Designers (IxDF - Interaction Design Foundation)